"Your Local Source for Gases, Welding Equipment, and More..."
Hours of Operation
M-F7:30 AM - 5:00 PM
Sat8:00 AM - 12:30 PM
SunClosed

Welders Supply & Gases Careers

WELDING EQUIPMENT REPAIR TECHNICIAN

JOB STATUS: Non-Exempt
                                                                               
JOB SUMMARY: A Welding Equipment Repair Technician troubleshoots and performs maintenance on welding and cutting systems, subassemblies, and other parts. This position will be responsible for ensuring units function according to specifications or determining the cause of units’ failures by conducting a variety of electronic, mechanical, and electromechanical tests.

Accountabilities

  • Servicing welding equipment as needed to meet OEM specs
  • Reading test schedules, work orders, test manuals, performance specifications
  • Wiring diagrams, and schematics to determine testing procedure and equipment to be used
  • Testing functional performance of systems, sub-assemblies, and parts under specified environmental conditions such as temperature change, vibration, pressure, and humidity
  • Preparing parts orders and maintaining stock of repair parts for repair facility
  • Calibrating and certifying test instruments, welding power sources, and or misc. equipment according to specifications
  • Connecting units to be tested to test equipment
  • Reading dials or digital displays that indicate electronic characteristics such as voltage, frequency, distortion, inductance, and capacitance
  • Comparing results with specifications and records test data
  • Analyzing test results on defective units to determine cause of failure
  • Replacing defective wiring and components or records defects on tag attached to unit and returns unit to manufacturer for repair
  • Devising test equipment setup to evaluate performance and operation of nonstandard or customer returned units
  • Generating repair invoices through customer service
  • Directing customer through troubleshooting process via phone, email, and on the shop floor
  • Other duties may be assigned

Education and Experience

  • One-year certificate from college or technical school; three – five years related experience and/or training: or equivalent combination of education and experience
  • Ability to read wiring diagrams and schematics
  • General understanding of electronics, electrical controls, circuitry, electro-mechanical, and mechanics
  • Ability to work independently with minimal supervision while meeting customer demand

Required Skills/Abilities:

  • Strong verbal and written communication skills
  • Strong time management and organizational skills
  • Excellent customer service skills
  • Motivated and high energy to self-manage, implement an entrepreneurial spirit to growing the repair business
  • Will be required to attend industry specific service and repair schools / seminars as required

 Physical Requirements:

  • Working indoors and outdoors
  • Must be able to move compressed gas/liquid cylinders, equipment and parts; Life 50-75 pounds frequently
  • Performing work during prolonged periods of standing (up to eight hours) is necessary

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.

 

 

 

RETAIL MANAGER

JOB STATUS:  Non-Exempt

JOB SUMMARY: The Customer Experience (CX) Specialist is someone who has a passion and drive for helping others.  The CX Specialist is responsible for enhancing the customer experience, and providing potential and existing customers with exceptional services.  This includes identifying customer needs, responding to customer queries, collaborating with internal departments to optimize customer services, and brand awareness

Accountabilities:

  • Providing, enhancing, and tracking customer experiences across in-person, phone, and online channels, devices, and touchpoints.
  • Collaborating with internal departments and teammates to enhance customer services and brand awareness.
  • Aligning customer experience strategies with marketing and e-commerce initiatives.
  • Communicates relevant information with customers and internal departments.
  • e. upcoming price changes, newly available products, newly stocked products, manufacturer rebates, related products, discontinued products, etc.
  • Showroom Responsibilities
    • Monitors and ensures timely assistance for showroom customers and visitors, (i.e. timely greeting, assistance, check out, and follow-ups/add-ons), and maintains teammate productivity.
    • Monitors and optimizes the overall customer experience (including but not limited to: consistency, speed, pricing, ease, appropriate level of depth and completeness of counter support and knowledge, and handling of returns and customer complaints).
      • Assists with hiring and training, as needed, to ensure adequate personnel is on hand to provide outstanding customer service.
    • Monitors, trains, and assists teammates in customer service, product promotions, product knowledge, and standard operating procedures at the counter.
    • Grows showroom store sales by seeking ways to better promote the store, product lines, and service within the store.
      • Monitors and optimizes average lines per showroom order.
    • Ensures the store remains clean, neat, and presentable at all times.
    • Monitors and coordinates showroom “sticker” pricing.
    • Promotes and ensures product registrations for welding equipment.
    • Monitors and maintains stocking levels in the showroom, purchasing parameters, and accuracy of inventory items on display in the showroom and sold at the counter.
      • Maintain displays of seasonal, new, and closeout products
    • Monitors and insures accuracy of inventory records for showroom stock.
      • Accuracy of serial number records with machines.
      • Participate and assist in annual physical inventory and cycle counts, as appropriate.

 

Required Skills/Abilities:

  • Proficiency in MS Office
  • Proficiency with or the ability and willingness to learn Welders’ TIMS system and reporting tools and CX and CRM software
  • Solid knowledge of customer engagement platforms and channels
  • Exceptional interpersonal skills and a customer centered approach
  • Good verbal communication skills, collaboration, and problem-solving skills
  • Organizational and time management abilities
  • Ability to act with integrity, reliability, and professionalism
  • Work 8am – 5pm M- F, Saturday (about once a quarter) 8am – 12:30pm Saturdays, and other times, as required

Education & Experience:

  • Bachelor’s Degree in marketing, communications, advertising, business management or similar preferred, relevant experience may be substituted.
  • Minimum of two (2) years retail and/or customer relations experience, three (3) years preferred.

Physical Requirements:

  • May need to lift up to 50 lbs., at times.
  • Prolonged periods of standing, sitting, and working a mobile or desktop computer device.
  • Must be able to navigate access to Welders’ facilities.
  • Attend, as appropriate, meetings, trade shows, and conferences to learn of new industry products and trends and make contacts with suppliers.
  • Minimal travel required.

 

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.

 

 

 

FILL PLANT OPERATOR

JOB STATUS:  Non-Exempt

JOB SUMMARY: A Fill Plant Operator safely handles and fills compressed gas cylinder products to be delivered to customers in a timely manner. This position is based in Louisville, KY

Accountabilities:

  • Filling all gas cylinders, high and low pressure, and liquid containers in accordance with safety procedures, quality.
  • Accurately labeling, tagging, and preparing cylinders for shipment.
  • Loading and unloading cylinders on and off company vehicle.
  • Loading cylinders on and off pallets, ensuring they are secured
  • Rolling cylinders to designated work area using appropriate safe work method.
  • Examining returned cylinders for surface defects, dents, cracks, burns, etc.
  • Cleaning, removing old labels and minor repairs/maintenance on cylinders.
  • Understanding hazards of gasses, sizes and contents of cylinders by reading and interpreting cylinder labels and color-coding of tanks.
  • Monitors and maintains sufficient stock to meet customer demand.
  • Managing quality control fill records as required.
  • Assisting in specialty gas lab as needed.
  • Other duties as assigned.

Required Skills/Abilities:

  • Strong verbal and written communication skills
  • Strong work ethic
  • Works well as a productive member of a team
  • Excellent customer service skills
  • Motivated and high energy.

Education & Experience:

  • High school diploma or equivalent preferred
  • Knowledge or experience in gas, welding and safety supply industry is a plus
  • Will train without experience.

Physical Requirements:

  • Working indoors and outdoors
  • Must be able to move compressed gas and liquid cylinders; Lift 50-75 pounds frequently and maneuver 100+ pound cylinders (rolling, using a cart, etc.)
  • Performing work during prolonged periods of standing (up to eight hours) is necessary

 

LOCAL CDL DRIVER

JOB STATUS:  Non-Exempt

JOB SUMMARY: As a Welders CDL HazMat Driver you will safely and efficiently load, transport and deliver cylinder gases to local customers.

Accountabilities:

  • Loading/unloading and delivering empty/full cylinders safely and efficiently
  • Performing and documenting pre-trip and post-trip vehicle safety inspections
  • Maintaining knowledge of and complying with all DOT and OSHA regulations
  • Ability to follow provided route given from dispatch daily
  • Ensuring all documentation is completed accurately and legibly to submit at the end of each business day
  • Resolving or escalating any customer inquiries or issues as needed
  • Ability to meet deadlines
  • Maintaining cleanliness of vehicle
  • All other duties as assigned

Required Skills/Abilities:

  • Valid Class B CDL
  • HazMat Endorsement – (HazMat Endorsement is not required to apply but must be obtained shortly after employment begins
  • Must be able to thrive in a team environment 
  • Strong verbal and written communication skills
  • Strong work ethic and ability to understand and follow instructions
  • Clean commercial driving record – minimum 3+ years
  • Successfully completing of pre-employment drug screen and DOT physical
  • Successfully completing of a company administered road test

Education & Experience:

  • High school diploma or equivalent preferred
  • Knowledge or experience in gas, welding and safety supply industry is a plus

Physical Requirements:

  • Working indoors and outdoors
  • Must be able to move compressed gas and liquid cylinders; Lift 50-75 pounds frequently and maneuver 100+ pound cylinders (rolling, using a cart, etc.)
  • Occasionally working overtime as required

Qualifications:

  • Must have a valid driver’s license and clean driving record
  • Ability to drive multiple types of vehicles, i.e., box truck and express van
  • Excellent organizational skills
  • Must be able to work independently
  • Must have excellent time management skills
  • Ability to communicate effectively and maintain effective relationships with current customers and vendors

 

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.

 

SALES BUSINESS DEVELOPMENT REPRESENTATIVE

JOB STATUS:  Exempt

JOB SUMMARY: The Business Development Representative is primarily responsible for developing new business by bringing on new clients, specifically calling on management and C-level key personnel.  The majority of time is spent prospecting and hunting for new business.  This involves initiating contact with potential and current customers to generate and qualify leads, promote the company’s products and services, and identify sales opportunities.  The BDR must clearly and convincingly articulate Welders Supply’s offerings and value proposition and overcome initial resistance from prospects. The BDR must have experience cold calling, selling engineered solutions, and the ability to close deals that have long sales cycles and involve multiple decision makers.

Accountabilities:

  • Prospects and contacts potential customers.
    • identifies and qualifies prospective customers
    • creates and updates sales opportunities in company’s CRM
    • maintains sales pipeline, including Star Target account list
    • researches and analyses market data in assigned area or territory to determine new customers, sales volume potential, pricing, and develops a strategy to meet sales targets
    • sells industrial and specialty gases and welding equipment and supplies
    • grows cylinder rent
    • signs contracts and service agreements, as appropriate
    • identifies process improvement opportunities
    • matches customers’ needs with the appropriate products
    • demonstrates products and services and explains features and benefits
    • prepares proposals and presents to customers and prospects with appropriate follow up
    • quotes prices and prepares special pricing contracts for orders obtained
  • Develops and maintains sales relationships at all levels within assigned accounts.
    • maintains regular contact with all assigned customers (comfort, familiarity, trust, & loyalty)
    • resolves customer questions and inquiries to drive revenue and profit
  • Develops professionally and meets administrative and safety responsibilities.
    • maintains current product knowledge through participation in training, as well as involvement with outside trade organizations and governmental agencies
    • assures sales objectives are met within the established budget
    • controls expenses to meet and stay within budget
    • enters call reports into company’s CRM
    • submits customer special pricing for approval
    • completes reports, as needed, in an accurate and timely manner
    • works safely and meets the requirements of all company safety procedures and rules as prescribed by State and Federal regulations and the Company

Required Skills/Abilities:

  • Self-motivated individual with demonstrated positive interpersonal skills, well organized and focused on customer needs while demonstrating strong negotiation skills.
  • Persuasively sells ideas to gain support and buy-in.
  • Strives to exceed goals, targets, and standards.
  • Take initiative to capitalize on opportunities.
  • Develops new contacts and initiates relationships.
  • Listens attentively to other people.
  • Able to deal effectively with pressure, recover quickly from setbacks, and remain optimistic and persistent even under adversity.
  • Able to maintain self-confidence and avoid overly emotional responses in tense or difficult situations.
  • Intermediate knowledge of Microsoft Office applications (Word, Excel, PowerPoint, Outlook)
  • Professional presence and demeanor that is reflective of a corporate image.
  • Read and interpret safety rules, operating and maintenance instructions, and procedure manuals.
  • Write routine reports and correspondence, Familiarity with customer relationship software.
  • Speak effectively before groups of customers or associates.
  • Calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference and volume.
  • Interpret a variety of instructions furnished in written, oral, diagram, or schedule form
  • To travel approximately 70% of the time, mostly within the area.
  • Work 8am – 5pm weekdays M- F, periodic 8am – 12:30pm Saturday work, and other times, as required

 

Education & Experience:

  • Bachelor’s Degree preferred, relevant experience may be substituted
  • Minimum of one (1) year outside sales experience required, three (3) years preferred
  • Valid driver’s license

 

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Join Welders Supply & Gases

Welders Supply & Gases is an equal opportunity employer.  We provide equal employment opportunities to all employees and applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other protected characteristic.  We do not discriminate against qualified applicants with disabilities and we are committed to providing reasonable accommodations to the known disabilities of such individuals to ensure equal access to benefits and privileges of employment.